There are many things about those who give themselves to volunteering that inspire me. And there’s one inspirational element in particular I’ve found to be common among volunteers: modesty. Volunteers don’t seek out the limelight. The gaining of recognition is not a condition for their contribution.
But the spotlight does indeed shine at times, for all the right reasons. Maplewood volunteer William “Bill” Ratigan has been recognized by New York State Health Facilities Association (NYSHFA) as District Volunteer of the Year in their Senior Adult Category. NYSHFA is a statewide membership organization of more than 230 licensed nursing facilities, and its Volunteer of the Year Awards Program recognizes outstanding volunteers serving in skilled nursing facilities. To commemorate this recognition, Bill was awarded with a plaque at a special presentation at NYSHFA’s April 19 District meeting.
Bill has spent a lifetime in service of others. As a firefighter for the City of Rochester, NY (now retired), Bill dedicated his life to the safety of others. He has pledged the past 20 years to volunteering through programs at his church. For the past four years, We’ve been privileged to have Bill as one of our dedicated volunteers. Bill visits The Maplewood on a weekly basis, and has made significant connections with many of our residents.
Congratulations are in order for Laurie Zazzara who was recently promoted to Assistant Administrator. For over six years as our Business Manager, Laurie was the “go-to person” for everything from computer questions to bookkeeping. Now, she is expanding her role to help The Maplewood look to the future.
Working Together to Advance The Maplewood
Laurie says her new position will allow her to be more of a support to Administrator Greg Chambery than she already is. Since she will take over some of his day-to-day tasks, he can continue to expand his vision for The Maplewood and promote new ventures like Maplewood Home Care. Greg explains, “As our organization continues to strive to be relevant in the changing healthcare landscape, it is important that we have the right people with the right set of skills to be efficient and effective in running the business. Everyone knows how fast paced the world has become. Spreading out the chain of command and the decision-making authority assures that we can move forward and respond in a timely manner to whatever comes our way.”
Each year brings the launch of new projects at The Maplewood. We're always looking at innovative and exciting ways to continuously improve the quality of life for our residents and families.
We're kicking off the warmer months with the addition of a beautiful awning for Maple Bay Café. The protective covering will shade our residents and guests while still allowing those wonderful Rochester spring and summer breezes to pass through. The combination of elements creates the welcoming and relaxed Maple Bay atmosphere that we've all grown to love since its grand opening.
Over the next year the U of R will conduct staff surveys and interviews and will collect information from our quarterly assessments in order to find trends, identify success stories and look for ways to improve end-of-life care. The ultimate goal of the study is to provide guidelines and protocols that any nursing home can follow to improve quality of care.
In order to keep ahead of upcoming Quality Assurance and Performance Improvement (QAPI) requirements of the Affordable Care Act, we’ve been participating in a University of Rochester project funded by the Health Resources and Services Administration (HRSA). The program teaches Lean Six Sigma practices originally designed for the manufacturing and production fields and shows how they can be applied to healthcare issues.
The Webster Willink Middle School students have been making quite a connection with residents of The Maplewood over the past few months. What started out as a Lego Robotics team project has turned into an amazing bond between the students and our residents.
Diet and nutrition is a topic that’s on all our minds. And for many of us it’s an especially important topic as we help plan nutrition for our elderly loved ones. Knowing this, we set about to provide some useful information about diet and nutrition by featuring Registered Dietitian Joan Keenan in our series of helpful audio podcasts. You can hear our chat by visiting the Podcast page in our Media Room. In the podcast Joan provides an overview of diet and nutrition at Maplewood Nursing & Rehabilitation, dispels some old myths, and even provides some surprises.
Joan is a Registered Dietitian and provides Consulting Dietitian services at long-term care facilities. Joan has served the residents at The Maplewood since 1986. She holds a Bachelors of Science degree in Dietetics from Oneonta State College, and has completed her three-year work experience training at University of Rochester Medical Center. By working closely with the dining services team Joan assesses nutritional adequacy for each resident. From her assessments Joan creates the nutritional plan of care. This resident-focused approach to meal planning features variety, which is key to good nutrition.
As we bid a fond farewell to 2012, with its many memories and special moments, we thought to share with you our 10 most-read blog posts published this year. Not only do these article provide an enjoyable look-back at 2012, they also provide an overview of some interesting skilled nursing-related topics that we'll continue to cover in 2013.